FAQs

General Questions

What types of floats does Sun and People offer?

Are your floats suitable for both pools and open water?

What materials are used in Sun and People floats, and are they eco-friendly?

Do you offer any warranty or guarantee on your products?

Shipping & Delivery

How long does shipping take for individual orders?

Do you ship internationally? If so, what are the shipping costs?

How are shipping costs calculated for bulk or corporate orders?

What should I do if my float arrives damaged or defective?

Is there a way to track my order?

Corporate & B2B Collaborations

How can my business collaborate with Sun and People?

How long does it take to produce a custom-designed float?

Can we request a sample before placing a bulk order?

Sustainability & Quality

Are Sun and People floats environmentally sustainable?

How are your floats tested for durability and safety?

Returns & Exchanges

What is your return and exchange policy for individual customers?

Are there different return policies for bulk or corporate orders?

How long do I have to return or exchange a product?

Who can I contact if I have issues with my order?